Objective

Strategic partner in Product Design with expertise in product strategy, design operations, and end-to-end design. Translates complex needs into scalable solutions across B2B, Enterprise SaaS, EdTech, MedTech, and AI-driven products. Proven track record of refining architecture, implementing design systems, and delivering measurable results that boost engagement, increase usage, and simplify decision making.

Experience

U.S. News & World Report

Digital media company using world-class data for independent reporting and rankings for various platforms

Senior Product & UX Designer -- April 2023 - June 2025

  • Facilitated cross-functional workshops, shaping product strategy, features, and product development

  • Fully redesigned the Scholarship Finder, boosting active users 195% with end-to-end product design

  • Refined information architecture of Paying for College, increasing views 44% and improving UX clarity

  • Designed a centralized User Dashboard, improving engagement and increasing account creation

  • Directed generative AI products, enabling strategic product decisions through end-to-end product design

  • Mentored peers in product design, data-informed research, and systems thinking

Reputation

B2B SaaS ecosystem with natural language processing AI insights and online reputation management tools

UX Manager, prev. Lead UX Designer, UX Designer -- August 2018 - February 2023

  • Directed design strategy for a B2B Enterprise SaaS platform, driving revenue from $50M to $110M ARR

  • Improved sales and customer retention rates by overhauling the UI with scalable, accessible designs

  • Defined product strategy for the main product offering, raising the Net Promoter Score (NPS) by 28 points

  • Established a 0 - 1 design system, creating cross-team consistency and increasing design and dev velocity

  • Defined product workflows company wide to deliver quality user experiences with rapid iterations

Enlume

Lean startup focusing on developing technology services like AI, Machine Learning, and Data Engineering

UX Designer -- June 2017 - August 2018

  • Directed design and research initiatives for a mental health platform servicing the Norwegian government

  • Navigated ambiguity in 0-1 environments, rapidly defining product direction through iterative prototyping

  • Collaborated with international teams to deliver cohesive UX across engineering, design, and product

Multiple Clients

UX Design Consultant -- June 2016 - June 2017

  • Delivered usability insights across industries, driving up to 242% page views with iterative UX

  • Select Clients: IBM, Upland Software, Parity One, Integra Training, Global Warming for Busy People


Education

UX + UI Design Training

  • Cooper Professional Education - Interaction Design Training

  • Bloc, Inc. - UX + UI Design Apprenticeship

  • Workshops - Journey Mapping (Oracle), Online UX Summit, Design Thinking (SAP)

  • UC Berkeley Extension - Visual Design Course

  • Online Courses - HTML&CSS, Interactive Websites, Color Theory, Typography

San José State University

  • Philosophy, B.A.

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